Who Is Austen Kroll In This World?

In the words of Yolanda Hadid, who is Austen Kroll in this world? There are many reasons to not like Austen, but what I can't seem to understand is why, these seemingly smart, extremely beautiful women fawn over him. I can't wrap my head around it. But I also don't understand why Ciara is so set on making Lindsay the bad guy, HELP ME UNDERSTAND. Because at the end of the day, Lindsay is gonna Lindsay.

Do you enjoy the chaos Austen brings?